Question 1

When do the boxes get mailed?

Accepted Answer

You'll get your first box within a few days after you place your order, then you'll get your next box in your membership after the 15th of the following month. So if you order your box on August 1st, you'll receive your first box within a few days. Your September box will be delivered a few days after September 15th depending on local mail carriers.

Question 2

Where do the products come from?

Accepted Answer

We partner with small businesses who have a similar mission of a zero waste and 100% plastic-free initiatives to bring a variety of plastic free beauty and hygiene products in your box every month. We feature these small businesses both on our website (on the Box of the Month Page) and individually we recognize and promote these small businesses on our instagram page @lotusbrandco.

Question 3

Where do you deliver boxes?

Accepted Answer

We work with USPS to deliver the boxes as quickly as possible in all regions for the U.S.

Question 4

How does the subscription work?

Accepted Answer

The Lotus Monthly box is billed monthly and will be taken out every month until you cancel your subscription.

Question 5

Are the boxes 100% Plastic Free?

Accepted Answer

Lotus Brand Box is 100% plastic free in every way possible. The box is 100% corrugated recycled material, the wood filler inside of the box is 100% biodegradeable and repurposed from larger wood mills, the tape used to close the box is water adhesive and uses zero plastic and is Eco-Friendly. The ink used on the box is sustainably farmed squid ink and 100% chemical free and biodegradeable. Everything from the box, and the product being package free is 100% Plastic Free.

Question 6

Is the shipping plastic free?

Accepted Answer

About 165 billion packages are shipped each year in the U.S affecting more than 1 billion trees.We ship your products with eco-friendly material in boxes made from recycled post-consumer content paper, stuffed with recycled and repurposed wood shavings and taped with biodegradable adhesive. Everything shipped to you is either 100% recycleable, plastic free or 100% biodegradeable.

FAQ's

Frequently asked questions